Toimituskäytäntö

Shipping Policy

Last updated: 29 September 2026

Production in Finland

Anmai Autumn designs are produced with care in Espoo, Finland. Standard made-to-order designs enter production after the order is confirmed and are made in the order purchases are received. Any ready-to-ship stock is identified on its product page.

Where we deliver

Our online checkout currently accepts deliveries within Finland. For an international order or delivery enquiry, contact info@annemariworld.com before placing an order.

Production and dispatch

Standard made-to-order designs purchased during the Anmai Autumn 2026 order window will be handed to Matkahuolto no later than Monday, 16 November 2026. This is the latest dispatch date, not the date on which the parcel will arrive.

Made-to-measure and individually customised designs, including Noira Dress Gala and separately agreed Atelier commissions, follow a personal production, fitting and delivery schedule. We will agree that schedule with you individually. If you need a design for a particular occasion, contact us before ordering.

If an order contains designs with different schedules, we will contact you to agree how they will be delivered.

Shipping within Finland

We ship with Matkahuolto. The delivery charge is €8.80 per order and is shown at checkout before payment.

After dispatch, delivery usually takes approximately 1–3 business days. This is an estimate of the carrier’s transport time and does not include made-to-order production. We will send tracking information when it is available.

Please check your delivery address, email address and telephone number when placing your order. Contact us promptly if you notice an error.

Delays

If an unexpected delay affects your order, we will contact you as soon as possible with an updated schedule. Your statutory rights concerning delayed delivery remain unaffected.

Uncollected parcels

Leaving a parcel uncollected does not by itself cancel the order. To withdraw from an eligible purchase, use the “Cancel or return an order” link in our footer or contact info@annemariworld.com.

Damaged or incorrect deliveries

If your parcel arrives damaged or you receive an incorrect design, contact info@annemariworld.com with your order number and, where possible, photographs. We will provide instructions and arrange an appropriate solution. Your legal rights concerning faulty goods remain unaffected.

Contact

For questions about your order or a personal deadline, contact info@annemariworld.com.